Welcome to the Amwell Customer Community

30-Day Guide to the Amwell Customer Community30-Day Guide

Welcome to the Amwell Customer Community 🎉Welcome to the Amwell Customer Community! If you’re reading this, you recently joined our community, what we like to call the Amwell front door. This quick 30‑day guide will help you get set up, find the res

130

7 days ago

Anne Marie GillooleyNew Participant

Reporting on activity levels of clients

Good morning, I would like to be able to do some reporting on the activity levels of the programme I manage, specifically around client logins and engagement. Is there a way I could get a breakdown of % engaged in any one week, modules with highest e

221

27 days ago

rwinemiller67New Participant

Sample content on the engagement hub

I am not sure how to access content in the HUB? I am looking for ideas on a new post card.

2152

9 months ago

Lauren SeifeCommunity Manager

2026 Customer Success Office Hours Topic Suggestions

Do you have specific topics or questions you'd like us to cover in 2026? We’d love to hear it! Please let us know by replying to this post with your suggestions and questions below.

360

10 months ago

rwinemiller67New Participant

Adding others on my team to both the community and the engagement HUB

Do I need to request access to the Community for other team members from my CSM or is it open to anyone with a Capital Blue Cross email address? The primary reason I am adding them is so the can access the Engagement Hub. Is it open once you are in

721

10 months ago

Sara LittlefieldManager, Customer Success Operations

Amwell’s 2025 End-of-Year FreezeNEWS

Our annual End-of-Year (EOY) Freeze is quickly approaching, and we want to ensure you are aware of some important deadlines that may impact requests you may have. This year’s EOY Freeze will start on Friday, December 12, 2025, and extend through Mond

1010

Lauren SeifeCommunity Manager

October Sweepstakes: Your Community Just Got More Rewarding!

Join the Amwell Customer Community and Win!Join us in the Customer Community and earn entries for a shot at winning a $100 gift card, starting simply with your registration. How to Enter:Register for the Customer Community between October 1st and Oc

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Lauren SeifeCommunity Manager

How to Create a Post in the Customer Community

The Customer Community is where you can ask questions, get information, and share best practices and ideas to foster collaboration.To make a post, start by clicking here or use the “+ Create Post” button located in the top-right corner of the header

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SReichertNew Participant

Converge Looker

We are having issues getting Converge Looker to run this morning. Are there issues?

331

JaymesburnsNew Participant

SilverCloud invitation Message

3 hours ago

rwinemiller67New Participant

Sample content on the engagement hub

I am not sure how to access content in the HUB? I am looking for ideas on a new post card.

2152

9 months ago

JaymesburnsNew Participant