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For real-time updates on outages and interruptions, please refer to our partner page statuses.Availity: Network Status Change Healthcare: Network Status Dr. First: Network Status Health Gorilla: Network Status Mode: Network Status Stripe: Network Status Twilio: Network StatusBy staying informed through our partner status pages, we can work together to ensure a smoother experience for everyone involved.
StatusHub is Amwell’s central dashboard for tracking planned and unplanned service impairments for Converge, Hospital, and Automated Care customers. StatusHub is publicly accessible and can be viewed by navigating to https://status.amwell.com. Customers may also subscribe to receive notifications via email and/or text for scheduled maintenance or system impacts. Subscribe to Notifications in StatusHub Go to StatusHub: Navigate to https://status.amwell.com. Select ‘Subscribe’: Click on the ‘Subscribe’ button located in the top banner bar. Choose Subscription Method: Select your preferred method of receiving notifications (phone, email, etc.).Contact Information: Enter your contact details. For example, if you choose to receive SMS updates, enter your phone number. Agree to the terms and conditions by selecting the checkbox. Click ‘Next’ to continue. Select Components or Services: Choose the specific components or services you wish to receive updates on. Minimize Notifications (Opt
Join us for an interactive training session where you you will learn about the SilverCloud platform and programmes, examine research & evidence to support digital interventions and discover the role of a supporter and best practices for supporting clients through the SilverCloud platform. You will leave this session with a rich understanding of:The breadth of the SilverCloud Platform How SilverCloud can be delivered in different pathways and who are suitable users for the platform The evidence base behind SilverCloud and how iCBT compares to other forms of therapy The supporter role and best practices of asynchronous support How to explain SilverCloud to clientsThe session will be led by a Customer Success Manager who is an expert in SilverCloud and can answer any question you have. Pre-requisite: No pre-requisites are required but we highly recommend completing our e-learning training via Amwell Academy before joining this training to ensure you have a baseline understanding of th
You’ve made it! We’re excited to have you participate in this founding member launch. Next Steps:Navigate to the Groups page Join the private “Founding Member” user group. This is where you can leave feedback about your experience and how we can enhance the community. Thank you for your participation and feedback as we work to enrich the community!
During the COVID-19 pandemic, we developed the SilverCloud by Amwell Space from COVID-19 to support individuals through the unprecedented challenges of the pandemic. As COVID-19 has become a part of daily life, however, we recognize that the program name may no longer reflect its intended purpose of supporting individuals through difficult times in their lives. Additionally, feedback from our customers has shown that much of the program’s content remains valuable for those dealing with other overwhelming life events. With this in mind, we’ve decided to repurpose the program to offer more general support. On Monday, December 9, the Space from COVID-19 program will be renamed Space from Challenging Times. This updated program will maintain the original content with minimal adjustments, making it broadly applicable to support individuals through various difficult times. This transition will be seamless for you, and we believe it will provide even greater value by aligning with the current
Welcome to the SilverCloud Group, we're excited to have you here. This is your dedicated space to discuss topics, ask questions, and share best practices with your peers. We look forward to the conversations you will bring.If you're looking for information on SilverCloud, please refer to the SilverCloud page.Didn't find what you're looking for? Click here or use the Create Post button in the top-right corner of the header to ask a question or start a new conversation. Be sure to select or create a tag related to your post to help narrow down the topics.
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