Customer Success Office Hours

Did you miss our October 9 office hours session? See our recap below! 

Critical Issues Hotline - this toll free number is available 24/7 for all customers and should be used to report major issues impacting patient care or to report system outages or severe workflow interruptions.

• 1-833-315-0355
  • Press 1 for System Down
  • Press 2 for 24/7 Critical Care Device Issues or Telestroke Provider Tech Support

Don’t forget to Connect, Learn, & Act!

🤝 Connect

• Join the Amwell Customer Community 🌐
• Sign up for a User Group 📝
• Register for upcoming Office Hours 🗓️
• Subscribe to receive Product notifications & updates 📬

📚 Learn

• October Sweepstakes: Your Community Just Got More Rewarding!
• Don’t forget, you can ask questions and get feedback on the community!

🚀 Act

• Introducing 1:1 Sessions with Your Customer Success Expert!  Get quick access for questions & guidance. Click this link and book some time with an expert today!

• Join the Amwell Customer Community for a shot at a $100 gift card! 🎉 Register by Oct 31 to enter. Existing members are already entered! Earn more entries by subscribing, joining groups, or posting. Connect, share, and win! 🎁