Skip to main content

How to Create a Post in the Customer Community


Lauren Seife
Amwell Employee

The Customer Community is where you can ask questions, get information, and share best practices and ideas to foster collaboration.

To make a post, start by clicking here or use the “+ Create Post” button located in the top-right corner of the header to ask a question or start a new conversation.

 

Fill in the fields for your new post accordingly, and make sure to select the appropriate category for your question or conversation by clicking on the “Category” drop-down menu and scrolling through the options.

Specialized topics such as Converge Looker should be categorized under Looker, whereas Amwell-wide questions or conversations should be added under “General”.

Not seeing your category? Make sure you are a member of the relevant group. Groups include:

If you have additional group or category suggestions, please reply to us here or send an email to community@amwell.com with your recommendation, and we’ll consider creating a dedicated community space for it.