Customer Success Office Hours

Did you miss our October 2 office hours session? See our recap below! 

Don’t forget to Connect, Learn, & Act!

🤝 Connect

• Join the Amwell Customer Community 🌐
• Sign up for a User Group 📝
• Register for upcoming Office Hours 🗓️
• Subscribe to receive Product notifications & updates 📬

📚 Learn

• Support Articles- New!
  • Maximizing Your Customer Support Experience: A Complete Guide to Working with Support and using the Customer Support Portal
  • Tips for Escalating an Issue
  • Best Practices: Interacting with Support
  • Common Troubleshooting: Helping Patients Set Up Two-Factor Authentication (2FA)
• Don’t forget, you can ask questions and get feedback on the community!

🚀 Act

• Introducing 1:1 Sessions with Your Customer Success Expert!  Get quick access for questions & guidance. Click this link and book some time with an expert today!