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Amwell Third-Party Partner Pages: Track Outages & Downtime for Everything in the Amwell Network

  • Apr 16, 2025 5:59 PM UTC
  • Jul 1, 2025 1:18 PM UTC
  • 3 replies
  • 470 views
Amwell Third-Party Partner Pages: Track Outages & Downtime for Everything in the Amwell Network
Lauren Seife
Amwell Employee

For real-time updates on outages and interruptions, please refer to our partner page statuses.

 

Healthcare Data & Lab Services

Payment Processing

Claims and Real-time Eligibility 

Communication & Collaboration

Clinical Documentation & Prescriptions

Infrastructure & Security Services

By staying informed through our partner status pages, we can work together to ensure a smoother experience for everyone involved. 

3 replies

megcloud
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  • New Participant
  • Jun 5, 2025 6:02 PM UTC

For clarity, could you include which products &/or aspects of the Amwell experience are relevant to each third-party status page? Thanks!


Lauren Seife
Amwell Employee
  • Author
  • Community Manager
  • Jun 5, 2025 7:47 PM UTC

Thanks so much for the great idea, ​@megcloud! I can definitely see how that kind of information would be helpful for understanding potential impact if a vendor issue arises in the future. I’ll connect with our internal teams to get this added and will be sure to tag you once it’s live!


Lauren Seife
Amwell Employee
  • Author
  • Community Manager
  • Jul 1, 2025 1:25 PM UTC

​@megcloud, thank you once again for your suggestion to indicate which aspects these third-party vendors are associated with. We have updated the format of the article accordingly and will continue to monitor and make appropriate additions!