Everything you need to stay connected, informed, and supported - right at your fingertips.
Explore the tools below to get the most out of your Amwell experience.
1. Customer Support Portal: How-To Guide
Learn how to create and manage support cases with ease. This step-by-step guide walks you through using the Support Portal to ensure faster resolutions and better tracking. 
How to Use the Amwell Customer Support Portal
2. Community Registration: Join the Conversation
Not registered yet? Let’s fix that! Discover how to access the Amwell Community where you can explore release notes, ask questions, and connect with fellow users. Have You Registered Yet? Your Community Awaits
3. StatusHub: Stay Ahead of Service Disruptions
Subscribe to real-time updates on Amwell platform performance. View active incidents and maintenance notices to stay informed. StatusHub – Access Amwell’s Centralized Dashboard
4. Third-Party Partner Status Pages
Track outages and downtime across Amwell’s broader partner network. Bookmark this hub to quickly access third-party service status. Amwell Third-Party Partner Pages
Need help finding the right resource? Start with the Community - and if you’re stuck, we’re here to help.